In today’s digital world, business needs to be more agile and flexible than ever before. Loop1 offers a variety of solutions and services to promote collaboration and optimize efficiency with Cisco Webex.
Our team will help you capitalize on Cisco Webex to help improve performance, increase productivity, and optimize communication.
Cisco Webex Contact Center
The Cisco Webex Contact Center is a unified, omnichannel contact center solution that is centrally managed and administered from the cloud to improve operational efficiency and reduce costs. We will analyze your existing contact center and provide solutions to optimize your contact center operations, business outcomes, and customer experience.
Cisco Webex Meetings / Cisco Webex Teams
Our Cisco Webex experts will design and implement solutions to meet your business goals and technical requirements into a unified communications and collaboration vision.
Cisco Webex Calling
Webex Calling gives you the option to stick with your current PSTN provider while transitioning your calling services to the cloud, using a Cisco gatewayLoop1 will work with you to ensure you maintain consistency in dial plan and directory management across your entire network
Take control of your Cisco Collaboration Solution and make the most of Cisco Unified Communications.
In addition to Cisco Webex solutions, Loop1 also offers a variety of Cisco unified communications services and solutions partner, Loop1 helps organizations improve and transform their Cisco UC collaboration solutions for a holistic and smarter way of working.UC&C solutions from Cisco deliver integrated voice, video, mobility, and presence services across multiple end-points, devices, and applications. Solutions are integrated, interconnected, and flexible, allowing users to communicate in ways that suit their individual needs.
At Loop1, we are a team of specialists that will help your organization whether you are considering a complete Cisco unified communications migration, an extension, or upgrade of your current setup.
Unified Managed Service
From time to time, even the most innovative and intuitive software products and hardware devices require ongoing services. Loop1 will discover and eliminates the root causes of technical problems to optimize uptime and data reliability
Unified Professional Service
There are times when the complexity of the solution requires resources beyond the technical implementers. Loop1 is always proactively providing solutions and strategic for your business.
Software & Hardware Solution
With a deep bench of industry experts engineers and developers, our technical expertise is available onsite or remotely to fix and identify the problem.
Take control of your Cisco Collaboration Solution and make the most of Cisco Unified Communications.
Customer Testimonials
“The Loop1 team were involved in the original Cisco UC deployment back in 2011 and since then they have provided ongoing support and undertaken regular projects relating to the upgrade of our voice network.
They assisted us with the migration off the ISDN network, ensuring our Cisco Call Manager environment did not miss a beat during the complex transition from ISDN to SIP at some of our branches and at the same time as moving from SIP Connect to Enterprise SIP.
The Loop1 help desk is always available and have assisted Hall & Wilcox immensely in ensuring any issues are resolved quickly.”
“We had aging infrastructure and with the phasing out of ISDN networks, we needed a solution that was tried and true but nimble enough to meet our needs in the future.
We identified our success criteria and reviewed against that.
Loop1 worked with us and helped us implement and manage the idiosyncrasies that come with the technology. Meeting with vendors via video from Loop1’s workstations as part of our standard weekly meetings and the ability to collaborate face-to-face with a business partner without the need to book a conference room, or organize travel, is a game changer. Life is just simpler and easier now.”
“Loop1 upgraded our networks, worked with us to relocate Data Centres and then got the systems working smoothly again.
We work with them on a range of technical problems with our VOIP phone system and helped us optimise our business.
They explained things simply to us and were extremely responsive, even after the project was complete. Yep… they kept it simple.”
