Task

Assumptions and Dependencies

Confirm Connectivity to Loop1 Classroom Environment:

One of the two options provided need to be tested and confirmed by the client at booking or a minimum of 30 days prior to the engagement start date.

VPN:
Web Portal:
VPN Connectivity: (Loop1 Providing Laptops) Internet Access
VPN Connectivity: (Client Providing own Hardware) Hardware must be running Windows7 or higher

Internet Access

Web Portal Connectivity: (Loop1 Providing Laptops) Internet Access
Web Portal Connectivity: (Client Providing own Hardware) Hardware must be running WindowsXP or higher (most up to date remote desktop client)

Internet Access must be via Internet Explorer

Loop1 Engineer Needs: Training Facility, Internet Access, Projector

Software Upgrades:

Task

Assumptions and Dependencies

Product License Size Change No outage will occur for License SIZE upgrades or changes.
Product Release/Version Change With version upgrade there will be an outage period between the changes over. The amount of time varies, typically 15min.