Managed Systems Engineer Loop1 US Services Team

Full Time   –   Managed Services   –   Remote- Texas, Cedar Park, TX, US

Job description:

Are you ready to fly? Do you enjoy helping people learn new technology?

Loop1 Systems is the premier SolarWinds Orion professional services company and we want you!

We are now hiring Managed Services Engineers! This is a home-based position working with Loop1 clients around the globe. A quiet, professional home-office with reliable internet availability to support screen sharing and video chat is required.

Our engineers provide remote support and proactive consultative services for the SolarWinds Product suite. Our services include installation, configuration, optimization and support.

We offer competitive salary, paid vacation and medical benefits.

Desired Skills and Experience:

3 years hands on server and network administration experience for medium to large business.

Solid understanding of Windows Server OS – how to manage roles and troubleshoot, MCSA is a plus.

Solid understanding of hosting enterprise applications on Windows Server OS.

Solid understanding of TCP/IP networking fundamentals.

Familiar with routing, switching and firewalls.

Familiar with Cisco IOS, CCNA is a plus.

Understanding of SNMP, SNMP Traps and Syslog.

Knowledge of SQL administration and transact-SQL queries is a plus.

Previous trainer experience is a plus.

Ability to be on-call nights and weekends for remote support.

Must have access to a major airport and reliable high-speed Internet connection.