Orion VoIP and Network Quality Manager
|Tasks||Assumptions & Dependencies|
|Define IP SLA Operations||Target nodes must be Cisco devices which support IP SLA (refer to Cisco documentation for device capabilities) For supported devices information, please refer to the following link.|
For automated operation management all target devices are configured with a READ/WRITE SNMP community string.
Telnet or SSH access including login credentials are available for viewing, modifying or verifying IP SLA operations on all target nodes.
|Add Call Manager Nodes||Provide Call Manager credentials with AXL read only permissions |
Provide FTP server access for retrieval of CDR/CMR files.
Provide a list of voice gateways/routers
Provide a list of Call Manager servers. For supported devices information, please refer to the following link.
|Generate Alerts||Alert Recipients - know what individuals or Distribution Lists alerts will go to|
Escalation Procedures - Orion provides for alert escalation. If this is a desired feature, please have these available prior to the engagement.
Email distribution group addresses for personnel receiving alerts and SMTP server settings have been provided.