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Orion VoIP and Network Quality Manager

TasksAssumptions & Dependencies
Define IP SLA OperationsTarget nodes must be Cisco devices which support IP SLA (refer to Cisco documentation for device capabilities) For supported devices information, please refer to the following link.

For automated operation management all target devices are configured with a READ/WRITE SNMP community string.

Telnet or SSH access including login credentials are available for viewing, modifying or verifying IP SLA operations on all target nodes.
Add Call Manager NodesProvide Call Manager credentials with AXL read only permissions

Provide FTP server access for retrieval of CDR/CMR files.

Provide a list of voice gateways/routers

Provide a list of Call Manager servers. For supported devices information, please refer to the following link.
Generate AlertsAlert Recipients - know what individuals or Distribution Lists alerts will go to

Escalation Procedures - Orion provides for alert escalation. If this is a desired feature, please have these available prior to the engagement.

Email distribution group addresses for personnel receiving alerts and SMTP server settings have been provided.