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SolarWindsยฎ Service Desk

A Service Desk Built Just For You

Struggling with complex IT support processes and overwhelmed by a constant flow of support tickets? Say goodbye to those challenges with SolarWindsยฎ Service Desk! Book a demo today.

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SolarWinds Service Desk

Discover the benefits of SolarWindsโ€™ cloud-based and AI-powered IT service management (ITSM) platform, built to maximize productivity and accelerate resolution with lightning-fast time to value. With its robust features and intuitive interface, itโ€™s the ultimate ticket to transforming your IT support process.

Hereโ€™s what you can expect:

  • Comprehensive ITIL-ready platform with incident, problem, release, and change management modules and an efficient CMDB for your unique service needs
  • Automation for ticket classification, routing, and correlation and self-service capabilities with an assistive knowledge base to increase efficiency
  • Incorporates IT asset management (ITAM) for full life cycle management and audit history of your hardware, software, licenses, contracts, and more
  • Service catalog to automate processes, manual tasks, and approvals for HR, facilities, finance, and other departments providing employee services
  • REST APIs and powerful integrations with SolarWindsยฎ observability solutions, ChatOps collaboration tools, and more to plug into your apps
  • Customizable reports, customer satisfaction (CSAT) scores, and service-level agreement (SLA) management capabilities for operational insights

Donโ€™t just take our word for itโ€”experience the power of SolarWinds Service Desk firsthand. Book a demo with our team today, and weโ€™ll walk you through the key features tailored to your organizationโ€™s needs.

Donโ€™t miss out on this opportunity to simplify your IT support processes and enhance productivity across your organization.

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