Category: News

Loop1 strengthens European operations with the acquisition of I.Tresor GmbH & Co. KG

Establishing its first offices in Germany and adding additional sales and technical resources to support a growing client base throughout Europe

Austin, TX | March 15, 2021—Loop1, a leading global IT Operations Management (ITOM) company specializing in the SolarWinds ITOM product offering, and Cisco Premier Partner with specializations in Unified Communications and Webex Collaboration, is pleased to announce the expansion of its global operations with the acquisition of SolarWinds Reseller, I.Tresor, a German-based consulting and services organization with offices in Ansbach and Buchen.

Commenting on the I.Tresor acquisition, Bill Fitzpatrick, Chairman & CEO of Loop1, stated: “We have been working closely with the I.Tresor team over the past twelve months, and the collaboration has been fantastic. Our teams share common values and terrific expertise. I am excited about what the I.Tresor team will bring to our European operations and, in particular, opening up new lines of business in the DACH region.”

The addition of I.Tresor to the European operations, which already includes offices in the United Kingdom and Ireland, delivers on our strategic plan to increase the depth and breadth of our European business, to support our growing client base, and drive new opportunities in the DACH region.

“As a dedicated and highly valued SolarWinds Partner, we are delighted to see Loop1 continue to invest and expand its operations internationally with the addition of I.Tresor,” said Ludovic Neveu, Group Vice President, EMEA Sales, SolarWinds. “As both long-time SolarWinds Partners, the combination of I.Tresor and Loop1 is an excellent transaction to better serve the EMEA and German markets and help ensure the best client experience possible delivering SolarWinds IT operations management products, solutions, and professional services.”

Founded in 2010 by CEO Holger Mundt, a SolarWinds Channel Champion, and THWACK® MVP* (HerrDoktor), I.Tresor has developed an enviable reputation for its technical expertise over the last ten years, frequently supporting and sharing a platform at SolarWinds events throughout the EMEA region. Holger is well-known and respected throughout the SolarWinds community.

“I am proud to have joined the Loop1 Group.” stated I.Tresor Founder & CEO Holger Mundt. “Having witnessed their growth, particularly in the EMEA region, I feel confident this represents a massive opportunity for our combined companies to strengthen our foothold in the DACH region and further grow the business. We are excited to share our passion for client satisfaction and in going the extra mile for our clients; now, together as part of the Loop1 family.”

I.Tresor will initially trade as ‘I.Tresor—A Loop1 Company’ and all existing employees of I.Tresor will transfer as part of the acquisition.

* THWACK® is SolarWinds 150,000 strong online user community run by the community members for the community members. A THWACK MVP (Most Valued Person) is limited to a select few based on their level of active contribution and technical expertise.

 

I.Tresor GmbH & Co. KG

I.Tresor is a specialized Services Provider for IT Security, Systems Management/ Monitoring, and Data Lifecycle Management, with a core focus on the SolarWinds ITOM product offering. Founded in 2010 in Germany, I.Tresor has more than ten years of experience in their field and has successfully delivered technical solutions to organizations large and small across all industry sectors. I.Tresor maintains strong partner relationships with several leading software vendors in monitoring, archiving, backup, and endpoint security solutions.
https://i-tresor.de/

 

About Loop1

Loop1 is a leading global IT Operations Management (ITOM) company specializing in the SolarWinds® ITOM product offering; and Cisco Premier Partner with specializations in unified communications and Webex Collaboration. We help our clients to ‘Know What’s Next’ through our unique methodology ITOMplus, incorporating L1M3 (Loop1 Monitoring Maturity Model ‘LIME’), which delivers a simplified roadmap and scorecard to enable organizations to measure and improve the value of their overall IT operations.

Headquartered in Austin, Texas, United States, with offices in the United Kingdom, Ireland, Australia, Sri Lanka, and Singapore; the group has more than 120+ employees across four continents, clients in more than 60 countries, and 50+ SolarWinds SCP and Cisco certified engineers holding CCNP’s and CCIE’s.
www.loop1.com

 

Loop1 Media Contacts:

Anthony Bettanin, Chief Operations Officer
anthony.bettanin@loop1.com

Helen Owens-Pope, Director of Global Marketing
helen.owens@loop1.com

Loop1 announces the appointment of Eric Koach as new VP of Global Sales

Tech industry veteran to lead Loop1 global sales, marketing & client success teams through next phase of growth

Austin, TX | February 4, 2021—Loop1, a leading global IT Operations Management (ITOM) company specializing in the SolarWinds ITOM product offering, and Cisco Premier Partner with specializations in Unified Communications and Webex Collaboration, today announced the appointment of Eric Koach to the newly established role of VP of Global Sales.

Koach, who previously served in VP roles at Hewlett Packard Enterprise, and as Global Sales Director at Dell, is an accomplished sales and operations leader with 30+ years of driving global business strategy to achieve stellar growth.

Koach’s appointment comes at a pivotal time in Loop1’s growth strategy as the group realigns its operations to build on the evolution of L1M3 (Loop1 Monitoring Maturity Model ‘LIME’) Services, a proactive 24/7 Managed Services Secure NOC (Network Operations Center) developed for SolarWinds clients. L1M3 Services provides Loop1 clients with certainty over SolarWinds availability, performance, security, and compliance by forming proactive partnerships aligned to a mature framework to deliver business outcomes.

Commenting on Koach’s appointment, Anthony Bettanin, Chief Operating Officer at Loop1, stated: “We are delighted to welcome Eric to the Loop1 global leadership team. Eric is renowned for developing client-focused, world-class teams, skilled in solution selling, targeted client acquisition, and client relationship management. He will be instrumental in developing and executing Loop1’s global go-to-market strategy for L1M3 Services.”

Koach will be responsible for driving strategic alignment across the US, EMEA, and APJ regions, focusing on establishing a unified enterprise sales model and developing go-to-market strategies to enable the sales, marketing, and client success teams to drive ongoing growth as the world’s largest SolarWinds specialized services partner.

Koach will also lead efforts to grow alliances, channel, distribution, and partnering models worldwide and strengthen existing top tier partnerships with Solarwinds and Cisco.

Eric Koach, VP of Global Sales

Commenting on taking up the reins of VP of Global Sales, Eric Koach stated: “I am thrilled to be joining Loop1; I see a great deal of opportunity for growth. The leadership team is very seasoned and shares my passion for ‘results and outcome-based selling’. I am excited to lead such a talented, globally diverse team with exceptional depth and breadth of highly skilled Project Services and Managed Services professionals. The best is yet to come!”

Koach will be based out of Loop1’s headquarters in Austin, Texas, and report to Loop1 Chief Operating Officer Anthony Bettanin. Learn more about Eric Koach and connect on LinkedIn.

Know What’s Next with Loop1

Loop1 is a leading global IT Operations Management (ITOM) company specializing in the SolarWinds® ITOM product offering; and Cisco Premier Partner with specializations in unified communications and Webex Collaboration. We help our clients to ‘Know What’s Next’ through our unique methodology ITOMplus, incorporating L1M3 (Loop1 Monitoring Maturity Model), which delivers a simplified roadmap and scorecard to enable organizations to measure and improve the value of their overall IT operations.

Headquartered in Austin, Texas, United States, with offices in the United Kingdom, Ireland, Australia, Sri Lanka, and Singapore; the group has more than 110+ employees across four continents, clients in more than 60 countries, and 50+ SolarWinds SCP and Cisco certified engineers holding CCNP’s and CCIE’s. www.loop1.com

Loop1 Media Contacts:

Anthony Bettanin, Chief Operations Officer
anthony.bettanin@loop1.com

Helen Owens-Pope, Director of Global Marketing
helen.owens@loop1.com

Loop1 announces achievement of Cisco Premier Partner status in the US

This attainment marks an important milestone in Loop1’s global Cisco Partnership Roadmap, that sets out the plan for all Loop1 operations to achieve Premier Partner Status by the end of Q1 2021.

Austin, TX | December 19, 2020—Loop1, LLC, a leading global IT Operations Management (ITOM) company specializing in the SolarWinds® ITOM product offering; and Cisco Partner with specializations in unified communications and Webex collaboration, today announced that it has successfully met all the authorization program requirements necessary to earn Cisco Premier Partner accreditation status for its operations in the US.

In order to achieve Cisco Premier Certification, Loop1 was required to attain the Cisco Express specialization. This specialization includes tests on technical competency in the integration of Cisco collaboration architecture including both on-prem and cloud-based solutions such as Cisco unified communications, the complete Webex suite including Cisco Webex Calling, and Cisco Webex Meeting. In addition, Loop1 was required to integrate a base level of Cisco Lifecycle Services into their offerings and demonstrate high levels of client satisfaction based on independently audited client surveys.

The Cisco Premier Partner certification strengthens our relationship with Cisco, and our commitment to our clients globally. It enables us to provide an increased level of support and further enhances our ability to address the requirements of our clients’ evolving needs. The certification is an acknowledgement that our pre-sales, sales, and client support teams are more than ably equipped to design, quote, deploy, and support Cisco solutions.

Know What’s Next with Loop1

Loop1 is a leading global IT Operations Management (ITOM) company specializing in the SolarWinds® ITOM product offering; and Cisco Partner with specializations in unified communications and Webex collaboration. We help our clients to ‘Know What’s Next’ through our unique methodology ITOMPlus, incorporating L1M3 (Loop1 Monitoring Maturity Model), that delivers a simplified roadmap and scorecard to enable organizations to measure and improve the value of their overall IT operations. Headquartered in Austin TX, United States, with offices in the United Kingdom, Ireland, Australia, Sri Lanka, and Singapore; the group has more than 100 employees across 4 continents, clients in more than 60 countries and 50+ SolarWinds SCP, and Cisco certified engineers holding CCNP’s and CCIE’s. www.loop1.com

Loop1 Media Contacts:

Luke Woolmer, President
luke.woolmer@loop1.com

Helen Owens-Pope, Director of Global Marketing
helen.owens@loop1.com

Loop1 achieves Cisco Select Partner status in the US, UK, and Singapore

Attainment further strengthens our strategic partner relationships, and new lines of business that support the needs of our global clients

Austin, TX | September 28, 2020—Loop1, LLC, a leading global IT Operations Management (ITOM) company specializing in the SolarWinds® ITOM product offering; and Cisco Partner with specializations in unified communications and Webex collaboration, today announced that it has successfully met all the authorization program requirements necessary to earn Cisco Select Partner designation status for its operations in the US, UK, and Singapore.

This attainment marks an important milestone in Loop1’s global Cisco Partnership Roadmap, that will see the US, UK, and Singapore join the APJ operation at Premier Partner Status by the end of 2020.

The Cisco Select Partner certification strengthens our relationship with Cisco, and our commitment to our clients globally. It enables us to provide an increased level of support and further enhances our ability to address the requirements of our clients’ evolving needs. The certification is an acknowledgement that our pre-sales, sales, and client support teams are more than ably equipped to design, quote, deploy, and support Cisco solutions.

Anthony Bettanin - COO Loop1

Commenting on the certification, Anthony Bettanin, Chief Operating Officer at Loop1, statedWe are delighted to extend our Cisco offerings globally. Extending our partner status places us in a unique position to provide Cisco services to a sophisticated client base who are monitoring their mission critical environments. Many of our clients use SolarWinds to monitor their Cisco networks, so this evolution is a natural fit for Loop1, based on our proven global expertise.

Cisco Partner Select Certified

Built on strong Cisco foundations

Loop1 already holds Cisco Premier Partner status in APJ with specializations in unified communications and Webex collaboration. The APJ team has its roots in telecommunications and Webex Calling and Contact Center technology and implemented a company-wide integration of the Cisco Webex platform, including Calling, Teams and Meetings, in February 2020.

Loop1 has seen significant growth in 2020, with the expansion of its global operations following the acquisition of Kenson Network Engineering in the UK and the XLATE Group in Australia. The combined group now has more than 100 employees across 4 continents, clients in more than 60 countries and 50+ SolarWinds SCP, and Cisco certified engineers holding CCNP’s and CCIE’s.

-ENDS

Know What’s Next with Loop1

Loop1 is a leading global IT Operations Management (ITOM) company specializing in the SolarWinds® ITOM product offering; and Cisco Partner with specializations in unified communications and Webex collaboration. We help our clients to ‘Know What’s Next’ through our unique methodology ITOMPlus, incorporating L1M3 (Loop1 Monitoring Maturity Model), that delivers a simplified roadmap and scorecard to enable organizations to measure and improve the value of their overall IT operations. Headquartered in Austin TX, United States, with offices in the United Kingdom, Ireland, Australia, Sri Lanka, and Singapore; the group has more than 100 employees across 4 continents, clients in more than 60 countries and 50+ SolarWinds SCP, and Cisco certified engineers holding CCNP’s and CCIE’s. www.loop1.com

Loop1 Media Contacts:

Luke Woolmer, President
luke.woolmer@loop1.com

Helen Owens-Pope, Director of Global Marketing
helen.owens@loop1.com

Loop1 Welcomes Xlate Group to the Loop1 Family

Loop1 Welcomes Xlate Group to the Loop1 Family

Austin, TX [24 March 2020] Loop1, an Austin-based enterprise IT services management organization, is pleased to announce its continued global expansion with the acquisition of Melbourne-based Xlate Group, a technology services integrator specializing in network and telecommunication systems, applications development, and integration across Australia and Asia.

Commenting on the acquisition, Bill Fitzpatrick, Chairman and CEO of Loop1 said, “The skills and expertise of the Xlate Group are an ideal extension of our North American and European teams. I’m pleased to be adding such a talented team of people along with strategic client and partner relationships to round out our global capabilities.”

Luke Woolmer, group managing director for Xlate has assumed the role of president for Loop1 and will oversee global marketing efforts. “I’m very proud to have joined the Loop1 family; together we now have operations in all global regions and clients in more than 60 countries,” said Woolmer.

The Xlate acquisition brings with it Cisco Premier Partner status with specializations in enterprise networking operations, unified communications, and Webex Collaboration, capabilities that will form new lines of business with the internationalization of the Group.

Xlate Group CEO Anthony Bettanin has assumed the global chief operations officer role for Loop1 and will relocate to Austin. “We welcome the acquisition and merger with Loop1. We will go forward as Loopsters to deliver world-class global service coverage. Loop1 is known around the world as the leading ITOM (IT Operations Management) specialist implementation company and the fit with our APJ operations was natural. We are now able to truly offer 24/7 full-stack monitoring for clients with global operations, supporting the SolarWinds® suite of IT operations management software.”

“I’m delighted to congratulate Loop1 and Xlate on their recent acquisition. We’re excited about their global expansion and welcome the extensive technical expertise Loop1 brings to our customers in the APJ region,” said Sojung Lee, vice president, APJ sales, SolarWinds.

With the acquisition, Loop1 has now grown to more than 100 employees worldwide with offices in Austin, Cork, London, Singapore, Sri Lanka, and Melbourne.

About Loop1: Loop1 is a global IT Operations Management company specialized in the SolarWinds IT operations management (ITOM) product offering. Loop1 has developed the ITOMplus implementation framework leveraging the Loop1 Monitoring Maturity Model (L1M3).

About Xlate Group: Xlate are an APJ-focused technology service provider with operations in Australia, Singapore, and Sri Lanka. Xlate has specialized in Cisco Webex collaboration and communications, network and telecommunications servicing.

Contacts:

Courtney Griffin, Marketing Manager, Americas Courtney.Griffin@loop1.com +1 (512)580 2041

Luke Woolmer, President Luke.Woolmer@loop1.com    +61 413686657