Category: News

Loop1 Announces Partnership with Runecast—maker of Runecast Analyzer

Working collaboratively to deliver valuable, actionable predictive intelligence for the Hybrid Cloud

Austin, TX | November 24, 2021—Loop1, a leading global IT Operations Management (ITOM) services organization specializing in the SolarWinds ITOM product offering, is pleased to announce that it has joined the Runecast Partner Network as a value-added reseller. Runecast Solutions is the developer of Runecast Analyzer, a patented platform for proactive IT Operations Management (ITOM), security, and stability for on-prem and hybrid IT environments.

The partnership confirms the commitment of both organizations to assist IT and security teams globally with more advanced and resilient operational models—with an emphasis on cost savings, security compliance, and increased efficiency and transparency in increasingly complex IT environments.

The combined benefits of Runecast and SolarWinds

Runecast first became aware of Loop1 through its commitment to helping clients achieve more insightful outcomes from their IT tools through the Loop1 Monitoring Maturity Model (L1M3 ‘LIME’), which is based on decades of experience in designing, implementing, and monitoring technology solutions across thousands of organizations worldwide, particularly across the SolarWinds ITOM portfolio. L1M3 provides a scorecard and roadmap to help clients plan, deploy and measure their digital transformation projects.

The Runecast hybrid-cloud capabilities for proactive configuration and vulnerability management, security compliance, and best practices alignment were clearly seen to complement the areas where Loop1 has already been successfully providing its clients with SolarWinds solutions.

Runecast provides automated configuration and security compliance checks for on-prem, hybrid or multi-cloud environments (e.g., AWS, Azure, Kubernetes, VMware, or VMware on AWS). This provides IT and security teams responsible for security compliance and uptime in those environments with a more proactive approach for ideal operational control.

We are looking forward to seeing the difference that Runecast makes for Loop1 clients,said Stan Markov, CEO of Runecast. “Clients already using Runecast have gone on record to report increased uptime and audit-readiness for security compliance and between 75-90% time savings for both troubleshooting and upgrade planning.

Runecast integrations such as its ServiceNow plugin for IT Service Management (ITSM) are also a big advantage for automating the reporting of IT support tickets.

Security and uptime require synergistic collaboration

With uptime being of ever-greater importance to business longevity, the ever-increasing complexity of legacy, upgrades, and migrations to cloud (and sometimes back again) requires a synergistic approach.

As Glen Kershaw, Director of Sales, EMEA at Loop1, commented,Slow is the new down, and the need for proactive security compliance is only going to grow.

Driving Digital Transformation

Loop1 and Runecast are committed to working together to help their clients achieve their digital transformation goals by providing insights into best practices for insightful IT infrastructure observability and monitoring and security compliance analysis for AWS, Azure, Kubernetes & VMware.

Runecast provided clear alignment with the Loop1 commitment to helping clients to measure and improve the value of their overall IT operations through the alignment of teams, tools, and processes—enabling valuable, actionable insights to drive business outcomes,stated Bill Fitzpatrick, Chairman & CEO of Loop1. “Runecast’s automated monitoring and remediation capabilities are a compelling addition to our service offerings.

To learn more about the combined value of Loop1 and Runecast, view this recent CEO session from Stan Markov and Bill Fitzpatrick at Runecast’s UPTIME 2021 conference:  https://www.youtube.com/watch?v=46qSGCxpdbI

 

Contact Loop1 to discuss automated configuration and security compliance checks for your IT environment: loop1.com/runecast

Loop1 Logo

About Loop1

Loop1 is a leading global IT Operations Management (ITOM) company specializing in the SolarWinds ITOM product offering. We help our clients to ‘Know What’s Next’ through our unique ITOM maturity methodology L1M3 (Loop1 Monitoring Maturity Model ‘LIME’), which delivers a simplified roadmap and scorecard to enable organizations to measure and improve the value of their overall IT operations.

Headquartered in Austin, TX, United States, with offices in the United Kingdom, Ireland, Germany, and Sri Lanka, the group has more than 100 employees across 4 continents, clients in more than 60 countries, and 25+ SolarWinds SCP engineers, holding 130+ certifications. For more information, visit loop1.com

Runecast Logo

About Runecast

Runecast Solutions Ltd., headquartered in London, UK, with offices worldwide, is a leading provider of actionable predictive intelligence for the Hybrid Cloud. Its patented, award-winning Runecast Analyzer software, regularly lauded by IT experts, provides real-time, automated configuration and security compliance analysis for AWS, Azure, Kubernetes, and VMware. In 2020, Runecast was named a Gartner Cool Vendor and won Computing awards for Best Place to Work in Digital and Cloud Security Product of the Year.  For more information, visit runecast.com

Loop1 Media Contacts:

Anthony Bettanin, Chief Operations Officer
anthony.bettanin@loop1.com

Helen Owens-Pope, Director of Global Marketing
helen.owens@loop1.com

QBS Software And Loop1 Announce Strategic Partnership in EMEA

Providing the Partner Community with Additional Revenue Potential Via A Comprehensive Portfolio of SolarWinds Services & Training

London, UK – September 7, 2021 – QBS Software, a leading independent software distributor in Europe, has today announced a strategic partnership with Loop1, a leading global IT Operations Management (ITOM) company specializing in the provision of training, professional, and managed services for SolarWinds clients worldwide, to help the QBS channel maximize its SolarWinds business opportunity across EMEA.

The forming of this partnership means we can offer end to end support across the entire SolarWinds sales cycle from pre-sales project scoping to professional services and health checks, to full managed services, IT operations readiness, and post-sales training” – stated Dave Stevinson, Group CEO at QBS Software.

If you are selling SolarWinds or would like to develop your channel business further, then QBS together with Loop1 can supplement your in-house skills and assist you with education, enablement, pre-sales, and pricing to increase your revenues and complement the key vendors you are already selling.

To help position the business opportunity this new partnership provides, QBS Software invites resellers to attend an upcoming QBS, Loop1 and SolarWinds webinar. Learn how adding SolarWinds services capability alongside your resale model will increase your ability to upsell and cross-sell new licenses to your customer base year on year as well as help you break into net new customer logos complementing your go to market strategy with other vendors.

“We are delighted to further strengthen our SolarWinds partner status in the EMEA region by working with QBS Software to provide our comprehensive portfolio of SolarWinds training and professional services for resale through their reseller channel, commented Bill Fitzpatrick, Chairman and CEO at Loop1.

“As a long-standing, trusted global SolarWinds partner, we have delivered more than 4,500 services engagements over the last ten years. We understand the value professional services can drive in developing long-lasting customer relationships to maximize revenue opportunities and customer lifetime value.“

QBS Software Solutions Logo
ABOUT QBS SOFTWARE

Established in 1987, QBS Software provides a platform for software companies and channel partners to increase efficiency and achieve growth. With a focus on innovative software – covering the enterprise, cloud, and consumer markets – QBS Software combines experience, specialist skills, local presence, and trusted relationships.

QBS Software is headquartered in London with 8 regional offices across Europe.

Learn more here https://www.qbssoftware.com/.
Follow us on LinkedIn.

loop1systems_logo
ABOUT LOOP1

Loop1 is a leading global IT Operations Management (ITOM) company specializing in the SolarWinds ITOM product offering. We help our clients to ‘Know What’s Next’ through our unique ITOM maturity methodology L1M3 (Loop1 Monitoring Maturity Model ‘LIME’), which delivers a simplified roadmap and scorecard to enable organizations to measure and improve the value of their overall IT operations.

Headquartered in Austin, TX, United States, with offices in the United Kingdom, Ireland, Germany, Singapore, and Sri Lanka, the group has more than 100 employees across 4 continents, clients in more than 60 countries, and 25+ SolarWinds SCP engineers, holding 130+ certifications.

Learn more at loop1.com

Follow us on LinkedIn.

We Aren’t Nuts… We Guarantee IT

“I guarantee it.”

Even today, years removed from when the ads were first aired, when I hear that phrase, I can still picture the owner and CEO of Men’s Wearhouse talking about how you would “love the way you look” if you bought a suit from him.

Today, it’s unusual to hear those kinds of promises or guarantees, which is a shame.  So at Loop1, we are reviving this notion.

We guarantee you will get more from your SolarWinds tools and the teams that use them when you engage with Loop1.

George Zimmer | Men's Wearhouse
Certifed Secure Orion by Loop1 Badge

We are launching our “Certified Secure Orion” offer for SolarWinds Orion deployments to kick off this new guarantee.

Our SolarWinds Certified Professional (SCP) engineers will audit your Orion deployment against documented best practices and certify your deployment secure. During the audit, we will identify, document, and remediate minor configuration issues, assuming your environment’s necessary change control permissions are set to allow.

Over the last six months, Loop1 has helped hundreds of Orion administrators remediate their deployments. On many occasions, we observed a need to better communicate to leadership that the environment was fully remediated and ready to be trusted.

Now, you might be asking,

Are they nuts?! How can they possibly guarantee my Orion instance is secure?!

So, I should clarify, our certification is a “point in time” audit and certification exercise.  We can validate that the deployment has been correctly configured and secured, but we can’t promise it will stay that way.

So our certification is not a warranty against future security issues.  Unfortunately, no one can guarantee that, not even our experts! Indeed, there may be times where the work required to remediate a deployment appropriately will be beyond the scope of what the audit can provide, so when that happens, we will let you know.

The good news is SolarWinds is still offering their Orion Assistance Program, so if an upgrade is required as part of your remediation, you may qualify to have that work done by Loop1 at no cost to you.

So, we’ve built the process, vetted it with our attorneys, and we are ready to go.

If you would like to be able to provide your boss with a “Certified Secure Orion” letter from Loop1, give us a call, we’ll help you out.

Certified Secure Orion
Bill Fitzpatrick, Loop1 Chairman and CEO

Bill Fitzpatrick
Chairman and CEO | Loop1

AUTHOR

An accomplished engineer with a gift for translating technical concepts into plain English and a sharp business sense, Bill Fitzpatrick is building on the success of Loop1 Systems to execute an ambitious vision for the future. Bill co-founded Loop1 Systems, a SolarWinds Authorized Partner, in 2009. He played an integral role in building the nearly 10-year-old business into what is today, a bustling, Austin-based company counting more than 200 of the Fortune 500 as clients. In the summer of 2017, Bill assumed full ownership of Loop1 Systems and has since laser-focused on one simple goal: to bring the truth to light for each Loop1 client.

Loop1 strengthens European operations with the acquisition of I.Tresor GmbH & Co. KG

Establishing its first offices in Germany and adding additional sales and technical resources to support a growing client base throughout Europe

Austin, TX | March 15, 2021—Loop1, a leading global IT Operations Management (ITOM) company specializing in the SolarWinds ITOM product offering, and Cisco Premier Partner with specializations in Unified Communications and Webex Collaboration, is pleased to announce the expansion of its global operations with the acquisition of SolarWinds Reseller, I.Tresor, a German-based consulting and services organization with offices in Ansbach and Buchen.

Commenting on the I.Tresor acquisition, Bill Fitzpatrick, Chairman & CEO of Loop1, stated: “We have been working closely with the I.Tresor team over the past twelve months, and the collaboration has been fantastic. Our teams share common values and terrific expertise. I am excited about what the I.Tresor team will bring to our European operations and, in particular, opening up new lines of business in the DACH region.”

The addition of I.Tresor to the European operations, which already includes offices in the United Kingdom and Ireland, delivers on our strategic plan to increase the depth and breadth of our European business, to support our growing client base, and drive new opportunities in the DACH region.

“As a dedicated and highly valued SolarWinds Partner, we are delighted to see Loop1 continue to invest and expand its operations internationally with the addition of I.Tresor,” said Ludovic Neveu, Group Vice President, EMEA Sales, SolarWinds. “As both long-time SolarWinds Partners, the combination of I.Tresor and Loop1 is an excellent transaction to better serve the EMEA and German markets and help ensure the best client experience possible delivering SolarWinds IT operations management products, solutions, and professional services.”

Founded in 2010 by CEO Holger Mundt, a SolarWinds Channel Champion, and THWACK® MVP* (HerrDoktor), I.Tresor has developed an enviable reputation for its technical expertise over the last ten years, frequently supporting and sharing a platform at SolarWinds events throughout the EMEA region. Holger is well-known and respected throughout the SolarWinds community.

“I am proud to have joined the Loop1 Group.” stated I.Tresor Founder & CEO Holger Mundt. “Having witnessed their growth, particularly in the EMEA region, I feel confident this represents a massive opportunity for our combined companies to strengthen our foothold in the DACH region and further grow the business. We are excited to share our passion for client satisfaction and in going the extra mile for our clients; now, together as part of the Loop1 family.”

I.Tresor will initially trade as ‘I.Tresor—A Loop1 Company’ and all existing employees of I.Tresor will transfer as part of the acquisition.

* THWACK® is SolarWinds 150,000 strong online user community run by the community members for the community members. A THWACK MVP (Most Valued Person) is limited to a select few based on their level of active contribution and technical expertise.

 

I.Tresor GmbH & Co. KG

I.Tresor is a specialized Services Provider for IT Security, Systems Management/ Monitoring, and Data Lifecycle Management, with a core focus on the SolarWinds ITOM product offering. Founded in 2010 in Germany, I.Tresor has more than ten years of experience in their field and has successfully delivered technical solutions to organizations large and small across all industry sectors. I.Tresor maintains strong partner relationships with several leading software vendors in monitoring, archiving, backup, and endpoint security solutions.
https://i-tresor.de/

 

About Loop1

Loop1 is a leading global IT Operations Management (ITOM) company specializing in the SolarWinds® ITOM product offering; and Cisco Premier Partner with specializations in unified communications and Webex Collaboration. We help our clients to ‘Know What’s Next’ through our unique methodology ITOMplus, incorporating L1M3 (Loop1 Monitoring Maturity Model ‘LIME’), which delivers a simplified roadmap and scorecard to enable organizations to measure and improve the value of their overall IT operations.

Headquartered in Austin, Texas, United States, with offices in the United Kingdom, Ireland, Australia, Sri Lanka, and Singapore; the group has more than 120+ employees across four continents, clients in more than 60 countries, and 50+ SolarWinds SCP and Cisco certified engineers holding CCNP’s and CCIE’s.
www.loop1.com

 

Loop1 Media Contacts:

Anthony Bettanin, Chief Operations Officer
anthony.bettanin@loop1.com

Helen Owens-Pope, Director of Global Marketing
helen.owens@loop1.com

Loop1 announces achievement of Cisco Premier Partner status in the US

This attainment marks an important milestone in Loop1’s global Cisco Partnership Roadmap, that sets out the plan for all Loop1 operations to achieve Premier Partner Status by the end of Q1 2021.

Austin, TX | December 19, 2020—Loop1, LLC, a leading global IT Operations Management (ITOM) company specializing in the SolarWinds® ITOM product offering; and Cisco Partner with specializations in unified communications and Webex collaboration, today announced that it has successfully met all the authorization program requirements necessary to earn Cisco Premier Partner accreditation status for its operations in the US.

In order to achieve Cisco Premier Certification, Loop1 was required to attain the Cisco Express specialization. This specialization includes tests on technical competency in the integration of Cisco collaboration architecture including both on-prem and cloud-based solutions such as Cisco unified communications, the complete Webex suite including Cisco Webex Calling, and Cisco Webex Meeting. In addition, Loop1 was required to integrate a base level of Cisco Lifecycle Services into their offerings and demonstrate high levels of client satisfaction based on independently audited client surveys.

The Cisco Premier Partner certification strengthens our relationship with Cisco, and our commitment to our clients globally. It enables us to provide an increased level of support and further enhances our ability to address the requirements of our clients’ evolving needs. The certification is an acknowledgement that our pre-sales, sales, and client support teams are more than ably equipped to design, quote, deploy, and support Cisco solutions.

Know What’s Next with Loop1

Loop1 is a leading global IT Operations Management (ITOM) company specializing in the SolarWinds® ITOM product offering; and Cisco Partner with specializations in unified communications and Webex collaboration. We help our clients to ‘Know What’s Next’ through our unique methodology ITOMPlus, incorporating L1M3 (Loop1 Monitoring Maturity Model), that delivers a simplified roadmap and scorecard to enable organizations to measure and improve the value of their overall IT operations. Headquartered in Austin TX, United States, with offices in the United Kingdom, Ireland, Australia, Sri Lanka, and Singapore; the group has more than 100 employees across 4 continents, clients in more than 60 countries and 50+ SolarWinds SCP, and Cisco certified engineers holding CCNP’s and CCIE’s. www.loop1.com

Loop1 Media Contacts:

Luke Woolmer, President
luke.woolmer@loop1.com

Helen Owens-Pope, Director of Global Marketing
helen.owens@loop1.com