Assumptions & Dependencies

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Software Installation / Upgrades

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Migration

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With all migrations, there will be an outage period during the changeover. The amount of time varies based on size of existing database, typically 1 hour.

For migrations where the new application server will have a new IP and hostname please refer to this link.

For migration where the application server will use the existing IP and hostname please refer to this link.

For migration of the SolarWinds database, please refer to the this link.

Health Check

The Loop1 Health-Check is scheduled in two parts:

  • The first session, Loop1’s engineer will be online reviewing the client environment and gathering needed data for the documented deliverable. A dedicated resourceis requested for this portion of the engagement but not mandatory, as long as a resource is available if needed and the Loop1 engineer has full administrative access into the SolarWinds and SQL servers.
  • The second session, Loop1’s engineer will discuss the findings from the first session assessments and consult on future options to make sure optimal setup and best practices are met. This time will also address any specific goals or expectations the client has for SolarWinds allowing for Loop1 and client to lay out a comprehensive plan for moving forward.

If it is an onsite engagement the client will need to provide the Loop1 Engineer a place to work for the first half of the day so he can prepare the health check documentation including recommendations for the client environment.

Environment Configuration / Access

Client must provide the following for installation and application administration
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Network Performance Monitor (NPM)

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Orion Server and Application Monitor (SAM)

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Netflow Traffic Analyzer (NTA)

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Orion Network Configuration Manager (NCM)

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Orion IP Address Manager (IPAM)

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VoIP & Network Quality Manager (VNQM)

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Network Topology Mapper (NTM)

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Engineer's Toolset

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User Device Tracker (UDT)

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Patch Manager

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Firewall Security Manager (FSM)

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Web Help Desk (WHD)

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Web Performance Monitor (WPM)

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Log And Event Manager (LEM)

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Virtualization Manager (VMAN)

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Storage Resource Monitor by Profiler (SRM Profiler)

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DameWare (DM)

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Kiwi Syslog

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Enterprise Operation Control (EOC)

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Classroom Connectivity: VPN or Web Portal

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