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Darryl Drinkwater
EMEA Professional Services Manager

The whole of Darryl’s working career has been focused on the Management and Monitoring of IT Systems and networks, often within secured environments. He has been working with SolarWinds software for more than 20 years, and currently holds all 8 available SCP’s, as well as being a SolarWinds Channel Champion.

Darryl has a background in training and development, with a post-graduate award from Cambridge University and a Fellowship from the Learning & Performance Institute. He has an evangelists zeal for implementing consistent, accurate and effective system monitoring following ITIL guidelines.

A typical week for Darryl consists of 50% end-user training and 50% consultancy provision for clients of all sizes and across all industry sectors. Darryl is a frequent participant and invited speaker at trade shows and conferences.

Jeff Stinson

Jeff Stinson has worked at Loop1 for over five years. He is a Delivery Architect for the Managed Services team. During his time at Loop1, Jeff has worked with hundreds of clients designing, configuring, and teaching them how to use there SolarWinds products. He holds SolarWinds certifications in NPM, SAM, NTA, NCM, and Design; Jeff is the Lead engineer for the Web Help desk and ITSM tools. With over 15 years of IT experience, Jeff Stinson partners with clients to make sure they get the most out of there SolarWinds environment.

Marcus Jacomb
EMEA Field Services Engineer

Marcus Jacomb is a Field Systems Engineer at Loop1 in Cork, Ireland—providing remote and onsite support consultancy across all SolarWinds IT network management and monitoring tools. He has a vast amount of experience in working with clients of varying sizes and across a range of industry sectors, assisting with their SolarWinds deployments. This includes installation services, configuration, consulting, troubleshooting, system design, support, and training provision.

Marcus is an enthusiastic, outgoing, self-driven and professional individual who thrives on new, exciting challenges and hard work. He has achieved all available SolarWinds certifications and plans to continue to learn and certify as new exams become available.

Mike Nichol
APJ Client Solutions Architect

Mike Nichol is a Client Solutions Architect at Loop1 in Australia. Mike has been with Loop1 for 2 years, working extensively with the SolarWinds network management products, incl. NPM, NCM, NTA, VNQM, SAM, EOC, IPAM, and Syslog. He also has a vast amount of experience working with Cisco collaboration and cloud solutions and Microsoft technologies.

Prior to joining Loop1, Mike spent 14 years at Telstra Corporation, designing, costing, and implementing corporate networking solutions, with a focus on network infrastructure, server and storage, telecommunications and collaboration, teleconferencing and user computing.

In his spare time, Mike loves to travel and particularly enjoys immersing himself in different cultures—he recently spent time volunteering at a school in Indonesia while on a business trip to Jakarta, and very much hopes to have the opportunity to do this again.

Lorenzo Brizeño
Lead Technical Trainer

Lorenzo Brizeño has spent more than 29 years in the IT industry—10 of those with SolarWinds, in technical support initially, and then moving on to become a sales engineer. In 2019, he moved with his family to Cedar Park, TX, and joined Loop1 as a technical trainer, deciding to put to good use his talent for spreading knowledge.

Lorenzo’s background in teaching is varied, from instructing individuals in Salsa dance, to teaching IT professionals how to make practical use of software in their environment. He has a total of 12 years in instructional training and is continually searching for new ways to help impart that knowledge in an effective and enjoyable way. Lorenzo currently holds 5 SCP’s—plus he is actively working toward his sixth.

In his spare time, Lorenzo enjoys catching up on the latest football stats, traveling as often as he can, dancing with his wife, and watching his daughter grow and change daily.