L1M3 Services—Secure by Design
Security and compliance built in across each tech layer of the L1M3 model
What is L1M3
L1M3 (LIME)—the Loop1 Monitoring Maturity Model— was created in 2018 as a standard reference for organizations to achieve desired business outcomes. Adopting L1M3 improves your technology investments’ performance and leverages IT tools and operational data to inform business services and drive better business decisions.
Based on decades of experience in designing, implementing, and monitoring IT operations across thousands of organizations worldwide, the L1M3 model is structured to help express business technology goals in standard terms while leveraging IT tools and data to deliver valuable business insights.
#freshthinking from Loop1
L1M3 Methodology
Loop1 believes our services should provide clients with real business outcomes. For decades IT Management has followed the concept of people, tools and process – Loop1 built on that foundation to develop people, tools and L1M3
PEOPLE
TOOLS
L1M3
5 Phases of Maturity
AD-HOC
FRAGMENTED
TYPICAL
OPTIMIZED
INSIGHTFUL
AD-HOC
High – risk to the business due to a lack of tools, poor visibility, and excessive outages poor change management, ineffective audit and reactive incident response.
FRAGMENTED
‘Siloed’—Silo’s at their worst, failing to leverage the inherent strengths of IT teams. Fragmented tools, limited correlation, difficulty sharing, persistent security risks.
TYPICAL
‘Noise’—Substantial investment in tools, and improved coverage, but often still siloed. Too much noise, limited resiliency, overlapping tools, excessive licensing, and operational costs. Still gaps in compliance and remediation.
OPTIMIZED
‘Correlation’—Tools deployed optimally, integrated & correlated, with shared visibility creating fully-meshed silos. Most easily achieved via SolarWinds AppStack™ and PerfStack™ as part of SolarWinds Hybrid Cloud Observability.
INSIGHTFUL
‘Outcomes’—IT helps to drive business outcomes via effective analytics and business intelligence. Powered by data you can trust, facilitating improved planning for budgets, forecasts, training, and more.
6 Assessment Areas
Adoption & Enablement
Feature Complete
Performance & Availability Metrics
Security & Compliance
Automation & Integration
Data Analytics & Business Outcomes
7 Technology Silos
ITSM
The foundation of modern ITOM (this should be in Carolina blue)
SolarWinds Service Desk, Web Help Desk, ServiceNow, other 3rd party solutions
APPLICATIONS
The reason IT organizations exist (this should be in Carolina Blue) SAM, VPM, Pingdom, AppOptics, NTA, VNQM, NPM, QoE, Log Analyzer, SEM, SCM
SERVERS
Legacy, cloud and hybrid foundation of application delivery (this should be in Carolina blue)
NPM, SAM, AppOptics, NTA, Log Analyzer, SEM, SCM, ARM
DATABASE
The ‘base’ of modern applications (this should be in Carolina blue) SAM, SQL Sentry, DPA, DPM, NTA, Log Analyzer, SEM, SCM
VIRTUALIZATION
The ‘hosts’ of modern infrastructure (this should be in Carolina blue)
NPM, SAM, VMAN, Log Analyzer, SEM
STORAGE
Legacy and cloud (this should be in Carolina blue) NPM, VMAN, SRM, Log Analyzer, SEM
NETWORK
The transport and the services (this should be in Carolina blue) NPM, SAM, NVM, NTA, IPAM, UDT, Log Analyzer, SEM
Check Your L1M3 Maturity Score
Want to gain insight into your current IT Operations monitoring maturity level and the steps you need to take to shift the needle towards insightful? Take our L1M3 calculator today-just 21 questions, 5 minutes to complete, and instant results!
