SolarWinds® Service Desk
A Service Desk Built Just For You
Struggling with complex IT support processes and overwhelmed by a constant flow of support tickets? Say goodbye to those challenges with SolarWinds® Service Desk! Book a demo today.
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Discover the benefits of SolarWinds’ cloud-based and AI-powered IT service management (ITSM) platform, built to maximize productivity and accelerate resolution with lightning-fast time to value. With its robust features and intuitive interface, it’s the ultimate ticket to transforming your IT support process.
Here’s what you can expect:
- Comprehensive ITIL-ready platform with incident, problem, release, and change management modules and an efficient CMDB for your unique service needs
- Automation for ticket classification, routing, and correlation and self-service capabilities with an assistive knowledge base to increase efficiency
- Incorporates IT asset management (ITAM) for full life cycle management and audit history of your hardware, software, licenses, contracts, and more
- Service catalog to automate processes, manual tasks, and approvals for HR, facilities, finance, and other departments providing employee services
- REST APIs and powerful integrations with SolarWinds® observability solutions, ChatOps collaboration tools, and more to plug into your apps
- Customizable reports, customer satisfaction (CSAT) scores, and service-level agreement (SLA) management capabilities for operational insights
Don’t just take our word for it—experience the power of SolarWinds Service Desk firsthand. Book a demo with our team today, and we’ll walk you through the key features tailored to your organization’s needs.
Don’t miss out on this opportunity to simplify your IT support processes and enhance productivity across your organization.