The number. Someone in your organization likely knows your number. Some talk about it openly and seek to make it better. Others avoid the topic as an uncomfortable reminder of failed projects doomed to incompletion due to unfinished migrations or unexpected...

As a strategist, I’m often asked if we should toss the history out and start with a new fresh database for the monitoring product or push through and try to retain the history. My answer is always, “If the data is not at risk or abused, keep it.” So,...

Scorecards are a fundamental part of measuring performance and guiding activities and decision-making across an organization to drive business value. Your scorecard should tell a story and provide a framework for measuring your success.