Professional Services Bookings Policy

Keys to a Successful Engagement

All third-party software that may impact the Loop1 services must be fully operational before the arrival of the Loop1 Engineer
Identify a main point of contact as well as a back-up. Both contacts should have the authority to make decisions regarding the operation of Loop1 services and training
Prior to the engagement ensure that security software will not interfere with SW software functionality
Remember to forward the calendar invitation to all parties involved
MIS/IT department at the client site must be available as needed to aid the Loop1 Engineer with regards to connectivity, security, and potential troubleshooting issues on the network
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